
FAQs BTE (behind-the-ear) Hearing Aids
Motion Charge&Go Nx FAQs
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Which levels of hearing loss is Motion Charge&Go suitable for?
Motion Charge&Go is suitable for a wide range of hearing loss (mild, moderate or severe).
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What is the battery runtime of Motion Charge&Go?
Fully charged Motion Charge&Go hearing aids provide an:
• up to 21 hours daily runtime without streaming; and
• up to 19 hours daily runtime with 5 hours direct streaming.The runtime of all lithium-ion rechargeable batteries reduces over time. The estimates are based on fresh lithium-ion rechargeable battery capacity. Under normal operating conditions, the battery will retain up to 80% of its initial capacity after 2 years of use. Please note that battery performance will vary depending on individual usage patterns and environmental conditions.
Please click here to learn more on lithium-ion batteries -
How long does it take to fully charge Motion Charge&Go?
A full charge takes 3-4 hours.
Please click here to learn more on lithium-ion batteries -
What is the main advantage of lithium-ion battery compared to the other rechargeable solutions in the market?
Lithium-ion battery is currently the best rechargeability solution in the market mainly with its:
- Longer daily runtime,
- Longer overall lifetime,
- Shorter charging time (together with a fast charging option), and
- Higher convenience for the hearing aid wearer.
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What is the main benefit of wireless inductive charging offered by Motion Charge&Go?
Motion Charge&Go uniquely offers the revolutionary wireless inductive charging with the following benefits:
- Increased ease of use because exact placement of the device in the charger’s cradle is not required
- No electronic contacts that can collect dirt and debris
- Improved water, sweat and dust resistance
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How can Motion Charge&Go provide a more natural hearing than its competitors?
Many hearing aid users do not like the sound of their own voice as it sounds loud and unnatural. Our revolutionary OVP™ (Own Voice Processing) function provides you with a natural sounding own voice combined with optimal hearing of all other sounds for the most pleasant, natural listening experience.
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Can I stream phone calls and/or music directly into my Motion Charge&Go hearing aids
Yes. With Pure Charge&Go, you can use direct audio streaming from iOS (Apple) devices with “made-for-iPhone (MFi) hearing aids” standard. Audio streaming from other mobile devices (Android smartphones, older Apple devices, PCs, laptops and other Bluetooth mobile devices) is possible via our StreamLine Mic accessory.
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Can I stream from my TV into my Motion Charge&Go hearing aids?
Yes. With our StreamLine TV accessory, you can stream from your TV directly into your Motion Charge&Go hearing aids.
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What kind of control elements does Motion Charge&Go offer?
There is a push button on the device for onboard control. Additionally, it can also be controlled remotely via myControl App, which is freely downloadable onto your smartphone.
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Is there a possibility of faster charging if I do not have time to wait for a full charge?
Yes. Only 30 minutes charging allows you an up to 6 hours additional usage.
Please click here to learn more about Lithium-ion batteries
Motion 13 Nx FAQs
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For which levels of hearing loss is the Motion 13 suitable?
Motion 13 is suitable for all levels of hearing loss (mild, moderate, severe or profound).
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How can Motion13 provide a more natural hearing than its competitors?
Many hearing aid users do not like the sound of their own voice as it sounds loud and unnatural. Our revolutionary OVP (Own Voice Processing) function provides you with a natural sounding own voice combined with optimal hearing of all other sounds for the most pleasant, natural listening experience.
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Can I stream phone calls and/or music directly into my Motion 13 hearing aids?
Yes. With Motion 13, you can use direct audio streaming from iOS (Apple) devices with “made-for-iPhone (MFi) hearing aids” standard. Audio streaming from other mobile devices (Android smartphones, older Apple devices, PCs, laptops and other Bluetooth mobile devices) is possible via our StreamLine Mic accessory.
Click here for the list of made-for-iPhone compatible Apple devices -
Can I stream from my TV into my Motion 13 hearing aids?
Yes. With our StreamLine TV accessory, you can stream from your TV directly into your Motion 13 hearing aids.
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Can I use Tele-Coil with Motion 13?
Yes. Tele-Coil is optionally available with Motion 13. Additionally, you can order Tele-Coil in any color available for Motion 13, i.e. without any color limitation.
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What kind of control elements does Motion 13 offer?
There is a rocker switch on the device for onboard control. Additionally, it can also be controlled remotely via myControl App, which is freely downloadable onto your smartphone.